Data protection and disclaimer
This page explains how the ISGAN Smart Grid Wiki handles your data, what we collect, why, and what your rights are under the General Data Protection Regulation (GDPR). It also sets out the terms under which this wiki's content is made available.
Controller
The ISGAN Smart Grid Wiki is maintained by the Austrian Institute of Technology GmbH (AIT) as part of its participation in the International Smart Grid Action Network (ISGAN).
| Organisation | Austrian Institute of Technology GmbH (AIT) |
| Address | Giefinggasse 4, 1210 Vienna, Austria |
| Contact | vitaliy.soloviy@ait.ac.at |
| Data Protection Officer | dpo@ait.ac.at |
This is a non-commercial resource. No fees apply. No advertising.
What we collect and why
| Data | Purpose | Legal basis |
|---|---|---|
| Account information (username, real name, email address) | Account management, login authentication, attribution of wiki contributions | Contract (Art. 6(1)(b) GDPR); Legitimate interests (Art. 6(1)(f) GDPR — transparency of public knowledge base) |
| Contribution history (edits linked to your account) | Version control, public record of authorship | Legitimate interests (Art. 6(1)(f) GDPR — integrity of shared knowledge resource) |
| Usage data (page views, referrers, country — no personal identifiers) | Understanding how the wiki is used; improving navigation and content | Legitimate interests (Art. 6(1)(f) GDPR — service quality) |
| Server logs (IP addresses, request timestamps) | Security — preventing abuse, spam, and unauthorised access | Legitimate interests (Art. 6(1)(f) GDPR — system security) |
Providing account information is voluntary but required to contribute. Without an account, you can read all published content without any data being collected.
How we collect analytics
We use GoatCounter, a privacy-preserving analytics tool, hosted on our own server infrastructure. GoatCounter does not use cookies, does not track individuals across sessions, and does not collect or store IP addresses or browser fingerprints. Only aggregate counts (page views, referrer domain, country derived from IP in memory then discarded) are retained. This means no cookie consent banner is required for analytics.
Hosting and processors
| Provider | Role | Location |
|---|---|---|
| OpalStack | Web hosting is used to store wiki content, account data, server logs | EU-based servers |
| GoDaddy | Domain name registration only, no personal data is processed or stored | — |
We do not share your data with third parties for marketing, profiling, or any purpose beyond those listed above.
International transfers
All personal data is stored and processed within the EU/EEA. No transfers to third countries take place.
Retention
| Data | Retention period |
|---|---|
| Account information | For the duration of the account. Deleted within 90 days of a verified deletion request. |
| Contribution history | Retained indefinitely as part of the public wiki record. Account details can be anonymised on request; edit history cannot be fully removed (legitimate interest in transparency). |
| Usage analytics | 12 months, then automatically deleted. |
| Server logs | 30 days, then automatically deleted. |
Your rights
Under GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate data
- Erasure — request deletion of your account and associated personal data (subject to the note on contribution history above)
- Restriction — ask us to limit how we process your data
- Objection — object to processing based on legitimate interests
- Portability — receive your data in a structured, machine-readable format where applicable
To exercise any of these rights, contact us at [contact email]. We will respond within one month.
If you are not satisfied with our response, you can lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): dsb.gv.at
Automated decision-making
We do not use automated decision-making or profiling.
Content and disclaimer
Unless stated otherwise, wiki content is published under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0). You are free to share and adapt the material for any purpose, provided you give appropriate credit and distribute any adaptations under the same licence.
Content reflects the views of individual contributors and working group members. It does not constitute official ISGAN or IEA positions unless explicitly stated.
While we aim for accuracy, wiki content is a living resource and may contain errors or outdated information. Contributors are responsible for verifying references before publication. AIT accepts no liability for decisions made on the basis of wiki content alone.
Updates
This page was last updated: 20 March 2026. We will post changes here. For significant changes, registered contributors will be notified by email.